AnswerHub | Knowledge Mangement Software

Flexible Knowledge Management Software

AnswerHub uses a question and answer format to capture and share knowledge. It is designed to be highly flexible and scalable, making it a great solution for organizations of any size.

Knowledge Mangement Software

Knowledge Management Software Features

Gamification Identify topic experts and increase engagement with badges and reputation scores.
Voting System Popularize questions/answers as well as verify correct answers
Ask to Answer Get answers faster from an expert by asking a specific team member to answer
Follow Feature Stay up-to-date on relevant or interesting questions and ideas
Advanced Search Suggests previously asked questions, autopopulates and allows users to sort results in real-time and filter by content type
Respond by Email Respond to questions with a simple reply to an email notification
Email Notifications Get updated and prompted via email alerts that can be customized on both group and user levels
Social Network Integration Post questions, answers and comments directly to your social networking channels
Spaces Easily segment information beyond the tag and topic level
Ideation Plugin allows users to post ideas
Wikification Allows posts to be community-editable
Topics and TagsMulti-level information organization
Advanced Moderation Moderate Users, Permissions, Spaces, Reputation Scores
Moderator Notifications Moderators can receive a daily digest of unanswered questions
Multilingual Available in English, French, Spanish, Japanese, Korean, Traditional Chinese, Russian and Portuguese
API Access and SDK Customize and Integrate AnswerHub with your website or other web services
Theme Customization Change the look and functionality of your AnswerHub instance
Advanced Analytics Track pageviews, monitor questions asked/answered, badges awarded, community engagement, identify trends
Topic Expert Identification As users participate, system identifies Topic Experts
Security OWASP Certified, Spring Security, SSL, Cross Site Request Forgery (CSRF)Support, On-Premises Installation
Migration Migrate from Stack Exchange, Jive, Lithium and others
Integration Google Analytics, Atlassian Confluence and Apache Solr with SharePoint & SalesForce coming soon
Single Sign-On OpenId, LDAP, SAML, Oauth2, Atlassian Crowd and Social Networks
High-Availability We fully support high-availablity through clustering (Amazon Web Services included)
Database Support AnswerHub supports MySQL, PostgreSQL and SQLServer databases
Custom Theming Have your AnswerHub blend seemlessly with the rest of your site
Custom Integrations Maximize your ROI by integrating with the systems you're already using
Custom Plugin Development We can create custom plugins to give you the functionality you need
24/7 Hour Web, Phone and Email Support We don't rest until you're satisfied and we're always on call
Attachments Attach standard and mutlimedia file formats
Responsive Design Responsive themes that make knowledge available on any device
Support for Code Snippets Allows you to easily include code snippets and maintain proper syntax
External Javascript Widgets For using AnswerHub external to the platform (ie. on your main site, etc)

Knowledge Management Software Demos

Let one of our experts walk you through the features and benefits of AnswerHub.